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Topic: TES website

Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99

posted 03-07-2002 06:46 PM

Technicolor now has a website available for ordering trailers, onesheets and ad slicks. As expected, nearly everything is listed as backordered.

But maybe improvement will come with time....hope so.

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Michael Gonzalez
Jedi Master Film Handler

Posts: 790
From: Grand Island , NE USA
Registered: Sep 2000

posted 03-08-2002 12:51 PM

I may be mistaken (I only spent a couple of minutes there)but I don't recall seeing a feedback section anywhere on the site.

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Josh Kirkhart
Expert Film Handler

Posts: 165
From: Austin/Houston, TX, USA
Registered: Nov 2001

posted 03-08-2002 07:06 PM

They have a contact us button. While not labeled feedback, I'm sure this is where they intend you go.

Spent some time and the site needs major work. I placed orders for a few items(the few that weren't already released.
On that note, Technicolor has a whole lot of backstock, why are you second run theatres not ordering this stuff, or in the very least ordering ahead of time. It just seem in the forums there is always someone complaining they didn't get this or that.

Anyway, when I checked my order status later in the day, the listings for the order number they gave me showed a lot of past deliveries. Overall very confusing and not up to date.

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99

posted 03-10-2002 01:41 PM

And now the site is down, and has been for at least 24 hours. Thanks, Technicolor.

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Charles Everett
Phenomenal Film Handler

Posts: 1470
From: New Jersey
Registered: May 2001

posted 03-10-2002 01:45 PM

Another reason why "Technicolor Puts the ASS in ASSurance"!

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John Hawkinson
Film God

Posts: 2273
From: Cambridge, MA, USA
Registered: Feb 2002

posted 03-11-2002 09:12 PM

Josh,

While Technicolor often has backstock, it's often not the backstock you want . Also, they more often have one-sheets and not trailers. We don't always know so far in advance what we're going to be programming, and it doesn't always make sense to order stuff that's never going to be used. Not to mention that it encourages "tragedy of the commons."

--jhawk

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Gordon McLeod
Film God

Posts: 9532
From: Toronto Ontario Canada
Registered: Jun 99

posted 03-11-2002 10:24 PM

At the intersociety meeting at show west technicolor adressed consernes regarding trailors and posters for second run engagements
I also noticed only 3 exhibitors attended the meeting

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John Hawkinson
Film God

Posts: 2273
From: Cambridge, MA, USA
Registered: Feb 2002

posted 03-12-2002 09:50 AM

Interesting to hear, Gordon. Are notes/summaries/etc. available somewhere?

Of course, you understand that second-run exhibitors are much less likely to attend ShoWest. And those of us who run campus film programs ("we're not in it for the money, and have other stuff to do with our lives") almost certainly can't...

--jhawk

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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000

posted 03-12-2002 04:11 PM

Ted Costas of Lucasfilm is the Secretary-Treasurer of the Inter-Society Committee for the Enhancement of Theatrical Presentation, and will be writing the meeting notes for distribution to members. J. Wayne Anderson of RC Theatres is the current Chairman, Terri Westhafer of the ITEA is the Executive Director, and I am the current President.

Getting DTS disks and used trailers back into circulation for second-run theatres starts with the person in the booth "Doing Film Right" and returning the materials, rather than throwing them away or letting them sit unused.

------------------
John P. Pytlak, Senior Technical Specialist
Worldwide Technical Services, Entertainment Imaging
Research Labs, Building 69, Room 7525A
Rochester, New York, 14650-1922 USA
Tel: +1 585 477 5325 Cell: +1 585 781 4036 Fax: +1 585 722 7243
E-Mail: john.pytlak@kodak.com
Web site: http://www.kodak.com/go/motion

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Ky Boyd
Hey I'm #23

Posts: 314
From: Santa Rosa, CA, USA
Registered: Jun 99

posted 03-20-2002 09:18 PM

We recently called technicolor to request return labels for several batches of trailers we wanted to return. It was interesting what we learned. Warner Bros wants you to return their trailers to technicolor. Miramax doesn't care. USA isn't concerned about it and neither is Lions Gate. We've been told to stuff trailers into the outgoing film cans...which don't go to where marketing materials are shipped from. The only companies that really seem to care are Consolidated Poster (which handles all the little guys), Warners, Fox & Fox Searchlight, Paramount & Par Classics, New Line and Fine Line. Interestingly Warners is the only one that uses Technicolor.

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Kelsey Black
Film Handler

Posts: 58
From: Pima, Arizona, USA
Registered: Aug 1999

posted 02-07-2003 03:11 AM

For the past week (maybe two) I have been receiving the "cannot find server" when I try to access the "exhibitor.technicolor.com" site. [Mad]

whereas "www.technicolor.com" loads just fine, but it's not what I want. I've tried pinging it and I receive no reply. Is everyone else experiencing this, or do I need to take this up with my ISP and it's lousy DNS servers? [puke]

Could someone supply me with an IP for the exhibitor.technicolor.com site so I can put it in my hosts file for the time being? [Wink]

And no, I haven't contacted technicolor regarding this yet... [Embarrassed]

Kelsey Black

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Daryl C. W. O'Shea
Film God

Posts: 3977
From: Midland Ontario Canada (where Panavision & IMAX lenses come from)
Registered: Jun 2002

posted 02-07-2003 03:39 AM

Technicolor's routers and servers are configured to ignore ICMP requests, so the server won't respond to a ping. In any case, the site is up and the IP currently assigned to exhibitor.technicolor.com is 157.254.235.80.

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John Hawkinson
Film God

Posts: 2273
From: Cambridge, MA, USA
Registered: Feb 2002

posted 02-07-2003 09:55 AM

"What Daryl said." Also, I can confirm that the site has been reachable consistently over the past two weeks, so it's definitely something on or near your end.

--jhawk

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Kelsey Black
Film Handler

Posts: 58
From: Pima, Arizona, USA
Registered: Aug 1999

posted 02-07-2003 12:21 PM

thanks guys...

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John Hawkinson
Film God

Posts: 2273
From: Cambridge, MA, USA
Registered: Feb 2002

posted 02-09-2003 03:32 AM

OK, way to share-the-love! It's broken now [Wink]

code:

500: Server Error [20-0003]

This server has encountered an internal error which prevents it from fulfilling your request. The most likely cause is a misconfiguration. Please ask the
administrator to look for messages in the server's error log.

(but it's probably just some nightly maintenance -type stuff; though I don't recall it failing regularly on Sunday mornings... (yes, I do check).)

--jhawk

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