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Author
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Topic: Theatre Reviews; Southern AZ
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Will Kutler
Phenomenal Film Handler
Posts: 1506
From: Tucson, AZ, USA
Registered: Feb 2001
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posted 06-24-2002 08:17 PM
Following Evan's example  , I will start posting theatre reviews whenever I go to see a "flic". I will be unbiased,impartial, and honest in my reviews. So here goes:Sat., June 22, 2002. Star Wars EP II. Century Park Place 20. Tucson, AZ. 8 p.m. show screen #15. All THX Theatre all digital sound. (not sure what sound-system is on this screen). Christie Package. Very slight overshoots w/no shadows. Actually, this theatre has some of the best aperture plate fitting around Tucson. Other than some very light platter roller scratches on the right side of screen towards the middle of the presentation, print was VERY clean! Film WAS NOT run in digital sound and it seemed that there was no attempt to rectify the problem. All sound seemed to come from screen speakers...no surround was evident. This theatre is all stadium seating, and the aisle where I sat did not have reclining seats, which was somewhat uncomfortable! Towards the middle of the film, three DISRUPTIVE teenagers burst into the auditorium yelling and screaming that "THERE IS A LOOSE FANDANGO RUNNING LOOSE IN THE BUILDING!" before they bolted out of the screen exit. I immediately went to get management who told me that the problem was being looked into...Although I did get an apology from Century Theatres Management, no offer of compensation was given for this interuption or the lack of quality sound. As I was leaving the theatre, I felt that I had the right to demand a refund, or some type of compensation, so I asked the kids at the box office to contact the GM for me, or the senior manager on duty. These kids were rude and made no attempt to assist their customer!
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Brad Miller
Administrator
Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99
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posted 06-24-2002 08:56 PM
David, you've got to watch the way some theaters do that advertising. The whole "digital sound in every auditorium" doesn't really offer much when you think about it. All they are saying is that there is some form of digital in every house. Let's say it's a 10 plex and they have 1 SRD, 1 DTS, 6 SDDS and 2 CDS. Well right off of the bat 2 of those auditoriums are going to be forever playing in analog. Also, with as many films come out today without an SDDS track or missing DTS discs, it's just not going to happen...unless the management cares enough to move things around, which is rare. Even at that, I did a TAP report at the AMC Grand a few years back and the movie was clearly not running in digital. After the show I was to check in with the manager and explain any problems I encountered, which I noted the film was not playing in digital. A call to the booth brought the projectionist down who said "only 2 of our units are actually working". (This is a 24 plex!) Technically though, they do "have digital sound in every theater". It's just not functional, that's all. (Disclaimer: their situation has probably/hopefully been fixed by now.)I know of one local theater that advertised "Dolby Digital sound" on their marquee forever. The owner bought copies of digital sound logos from a projectionist at a nearby Cinemark theater and ran them before the show. He was running his movies on a piss poor sound system with a Dolby CP50 (no SR cards either) and what I think was homemade speakers. What was his reasoning? "Well I have a Dolby processor and I have digital sound." The obvious response is "no you DON'T have digital sound." He of course replies, "yes I do. See the cd player? I play my intermission music from a cd, which is digital, so I can legally advertise Dolby digital sound in my theater." 
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Will Kutler
Phenomenal Film Handler
Posts: 1506
From: Tucson, AZ, USA
Registered: Feb 2001
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posted 07-17-2002 08:47 PM
Century Park Place 20; Spider Man; auditorium 6; 10:35p.m.; Sat. 6 July, 2002; Stadium Seating; Digital Sound...system unknown; Christie Package.For some reason, the hallway leading to this auditorium, which included passing restrooms and a satellite concession stand, to me, smelled like vomit! VERY DISPLEASING! intermission slide presentation not centered on screen. Not every row in this auditorium has reclining seats. This just so happened to be on one of the rows, which for me personally, is the "ideal" comfort zone and viewing position for me! VERY UNCOMFORTABLE! Print was very clean...slight shadow on top screen border. Show did play in digital , but I am unsure of the format on that screen. After the show, I did ask some floor staff what system was on that screen. They could have very easily found out with minimal effort, but instead were clueless, made no effort to provide requested info and proceeded to try to blow smoke up my backside...VERY POOR CUSTOMER SERVICE!
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