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Author
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Topic: Show Time Answering Equipment
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Dennis Udovich
Film Handler
Posts: 71
From: Sheboygan, WI, USA
Registered: Dec 2001
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posted 04-03-2004 01:55 PM
Having a 14-plex, and showing on average 16-18 different movies per week (due to double-ups), it takes 4 to 5 minutes on a phone answering machine to give out show times, pricing, policy, etc. What's available in the marketplace for a good system? Something that would accept at least 4 incoming phone lines, able to change up to 20 film titles, times, pricing, policy separately and easy to program. For some reason, there doesn't seem to be much available. Can anyone help?
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Jack Ondracek
Film God
Posts: 2348
From: Port Orchard, WA, USA
Registered: Oct 2002
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posted 04-04-2004 12:51 AM
Here's one way to do this.
Get voice mail package that allows you to set up announcement boxes that respond to certain touch-tones.
Open with a generic greeting, boxoffice open time, then instructions on navigating the following menu of titles.
Set up 14 "boxes", that play in sequence. Announce one of your movie titles in each box, then give the caller a second to press "1" for information & times about that particular show, or pound to move forward, star to move backward.
That scenario gives the caller a little control, yet sets up a logical sequence for those who aren't comfortable with voicemail.
Your callers will get to the show that interests them faster, and you can add extra information that would otherwise make a single recording interminably long.
You can also add certain touch-tone combinations to send your callers to theatre information, like location, prices & policies. Changing the recordings would involve only those shows that would be different for the next week.
A more exotic system could be programmed to read the database off your POS system, playing showtimes derived from your system schedule. If you changed a showtime, the system would automatically pick that up.
That sure would take it past the ole Code-A-Phone or Phone-Mate, eh?
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