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Author Topic: BoxOffice-Concession Software Systems Don Anderson Master Film Handler Posts: 312 From: West Bend, WI, USA Registered: Mar 2000 posted 12-13-2004 09:37 PM                     Toss up between RTS or Sensible Cinema software. Anybody use either touchscreen terminal setups?? Problems or concerns? Advantages or Dis-Advantages one over the other? Any help will be greatly appreciated.  |  IP: Logged Rick T. Fire Film Handler Posts: 6 From: Calgary, AB, Canada Registered: Dec 2004 posted 12-13-2004 10:34 PM                     I've used Sensible Cinemas and it works pretty well, can't say antyhing about the other one though! The Sensible Cinemas interface is clean and simple, and fairly configurable. Lots of reports are available too.  |  IP: Logged Tony Hall Film Handler Posts: 18 From: Saginaw, TX, United States Registered: Jun 2004 posted 12-13-2004 11:11 PM                     In my opinion you get better customer support and a lot more advanced options from RTS. Sensible Cinemas was a much cleaner, nicer, simpler interface in my opinion, but didnt seem to have all the functionality of RTS.  |  IP: Logged David Yauch Expert Film Handler Posts: 206 From: Mesa, AZ, USA Registered: Oct 2004 posted 12-14-2004 03:33 AM                     We've only gone through MARS, RDS, and now Radiant. So I can't really help you. Mars is gone now, RDS wasn't so hot, and radiant is a buggy piece of shit. Good luck.  |  IP: Logged Chase Hanson Expert Film Handler Posts: 172 From: San Diego, CA Registered: Oct 2004 posted 12-14-2004 07:29 PM                     quote: David Yauch radiant is a buggy piece of shit. x11ty billion  |  IP: Logged Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 12-14-2004 09:43 PM                        Rts is robust and stable, once you're rolling with it. Setup is easy once you figure it out, but figuring it out is tough. The documentation (which you have to read onscreen, or print out yourself) sucks. And you can't "register" during the evening when EVERY FRICKIN' THEATRE IN THE WORLD IS OPEN, you have to do it during the day, which is stupid. Registration should be available over the web, for cripesakes.  |  IP: Logged Mike Spaeth Phenomenal Film Handler Posts: 1129 From: Marietta, GA Registered: Jul 2000 posted 12-14-2004 11:58 PM                        We also use Radiant ... which I agree sucks, and it's also very expensive. We're currently looking for an alternative ... leaning towards RTS ...  |  IP: Logged Kris Brunton Expert Film Handler Posts: 108 From: Napanee, Ontario, Canada Registered: Apr 2000 posted 12-15-2004 10:34 AM                     I have installed the Sensible Cinema systems before and have been happy with them. I am not familiar with any other systems but the flexiblity in designing a system from the hardware side and utilizing the software has been very effective for me.  |  IP: Logged R. Andrew Diercks Expert Film Handler Posts: 232 From: Marion, Iowa (In the middle of everywhere) Registered: May 2003 posted 12-15-2004 11:09 AM                     I have been happy with RTS and used it for several years. I constantly figure out new things I can do with reports and functions. Also very good tech support. They will cater the program to their customers as well. If you need something added, they will try.  |  IP: Logged James Pope Film Handler Posts: 31 From: world wide web, USA Registered: Mar 2002 posted 12-21-2004 07:51 PM                        We use Sensible Cinema, and I have no complaints except maybe a payroll attatched to it, but then it would cost more and I dint think we would have bought it. anywho Rusty (The Sensible Cinema man) has helped me out with any problems I have had and even help me get other theatres in my chain up and going. and even when I had a suggestion he listened, liked it and put it in the software. With the new option of internet ticketing and soon gift cards I dont know what else I would need. It is the easiest system for the 16 year old that I have ever trained someone on. I have never tried the RTS or the other one but coming from carmike's IQ0 and IQ2000 systems this one is a hell of a deal for what it cost and does.  |  IP: Logged Kenny Thies Film Handler Posts: 42 From: Effingham, IL, USA Registered: Jan 2003 posted 01-05-2005 06:13 PM                     Don, I have been using RTS for about a year and a half now, and I love it. We were the first of all our theaters to get it, and now we are putting it in all our theaters. I love it as a manager because I can have it up on my screen at home and view reports and watch ticket sells. I have even used it in conjuction with our internet cameras to catch a few employees giving "discounts". We use both box office and concessions. We just implimented credit cards which is fully integrated with the system. Very easy closing out the books at the end of the night. It has also helped alot in keeping track of money and shortages. If you have any questions, feel free to email me. Kenny  |  IP: Logged Cory Isemann Jedi Master Film Handler Posts: 500 From: White Plains, MD, USA Registered: Jun 2004 posted 01-11-2005 08:54 AM                        Has anyone heard of "EntTek" point of service software? Any good?  |  IP: Logged Bill Carter Expert Film Handler Posts: 162 From: Minneapolis, Minnesota Registered: Sep 1999 posted 01-12-2005 09:12 AM                     Has anyone here ever swapped software while keeping their old system hardware? I'm thinking specifically of our Radiant system. We own the hardware (server, network, Windows XP-based touchscreens), but I'm going to be looking for software that's a little more stable. Or, maybe I'll just drag the old MARS out of the basement. It was more bullet-proof than Radiant.  |  IP: Logged Kenny Thies Film Handler Posts: 42 From: Effingham, IL, USA Registered: Jan 2003 posted 01-12-2005 10:14 PM                     Bill, RTS is windows based, so more than likely it would run on your current hardware. You can download a demo from their website. It is fully functional with the exception that you cannot complete a transaction (ie, ring up a ticket or concession). At least you could download it and install it on one of your workstations, if you have one that you can spare just to test it. I've had no problems with the setup and we have been running it for about a year and a half. Support is good, and if you have a request for an extra feature you would like to have, they are willing to listen and may add the feature in their next update of the software. Updating the software is easy if you have broadband access to the internet with your system. It just takes a few clicks, and it pretty much updates automatically. The problem is, to take advantage of the new features, there are almost weekly updates to the software, not that you have to do it everytime there is a new update. I only do it if there is a new feature I really want. I have upgraded only 3 times in the last year. Twice to get new features, and once because I had to be updated to run credit cards thru the system. Kenny  |  IP: Logged David Yauch Expert Film Handler Posts: 206 From: Mesa, AZ, USA Registered: Oct 2004 posted 01-13-2005 12:53 AM                     quote: Bill Carter Or, maybe I'll just drag the old MARS out of the basement. It was more bullet-proof than Radiant. Until it decides to lose an entire weekend days worth of sales, permananently... However it was a dream and never gave a problem until that one day.  |  IP: Logged

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