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This topic comprises 2 pages: 1 2
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Topic: Anyone know about Republic theaters?
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Anslem Rayburn
Master Film Handler
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Posts: 476
From: Yuma, AZ, USA
Registered: May 2002
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posted 05-17-2005 05:57 AM
Without knowning anything about this specific company, I will say:
Anyone who fires everybody is an idiot. You can look at employee records and make someone interview to keep their job, but blindly getting rid of the old for the sake of the new is a bad policy.
Shutting down box office during business hours is retarded. I can take one box person off register and put another one on in a matter of 10 seconds. They each login under a different name and password, so the change is almost seamless. You simply prepare a starting drawer for the next person out of "change money" (that's what we call it), and take the first person's "advance" and sales to the office for counting. I would be pissed off if a cashier change at the grocery store(something I need to survive as a human) took more than 1 minute, so I fail to understand what is acceptable about it taking that long at a LUXURY (the movies).
DO NOT CLOSE DURING NORMAL BUSINESS HOURS. If my box hours are posted 11am to 10pm, I will not close for a single minute during that period; barring a power outage or government-enforced reason (bomb threat, etc.). Even if the computers fail (as happened just last week when a hard drive on the manager station died), we sell hand roll tickets with a manager on hand to record both box office and concession sales. It's all recorded by hand and verified by security camera. The bottom line is that the show must go on...
When the dust settles and the system is back up (shouldn't take more than a few hours if you use a reputable company), you ring in the sales that took place during you "down-time" and everything is cozy again. We actually lost a whole day's worth of box office and snack bar sales, but used our video and manager's logs to re-create them. We keep a back-up of each in case the distribs or tax men have a question about these days.
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