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This topic comprises 2 pages: 1 2
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Author
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Topic: Braille Movies?
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Frank Angel
Film God
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Posts: 5305
From: Brooklyn NY USA
Registered: Dec 1999
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posted 01-21-2008 09:39 AM
Can I steering just a tad off topic....does anyone know if there is a Federal ADA enforcement agency that one could lodge a complaint when a theatre is not in compliance with the ADA regulations? We have four theatres in our complex -- all of them were outfitted with infrared systems about 7 years ago. They all look to me like they were home-made, certainly low bid. The infrared transmitters were a nothing more than a bunch of LEDs stuck thru pegboard which was cut to fit into a Radio Shack plastic kit box. After only about a year not one of them work; no theatre is in compliance with regard to hearing assist systems. Which means if anyone comes into any of our theatres asking for a headset, they get zilch....you know those far-off, glazed over stares you so often see from service representatives after you've asked a question which imediately tells you that you could have just as well asked it in Latin.
There is also another venue where I work, ironically it also is a city run entity and THEIR hearing assist units don't work either. In fact, just a few months back, I got a call in the booth from the floor telling me that a woman had a complaint was insisting that she speak to the projectionist. They said she was deaf (she wasn't, she was only partially deaf, but the floor person at the time evidently doesn't know the difference). The woman was very polite, not someone with a chip on the shoulder, but she was evidently had seen the eyes glaze over downstairs, so she was quite firm about seeing me and stating the fact that she was supposed to be able to get a headset to hear the film.
I apologized (there is not much I can do except relay the complaint -- I am only freelance there); I told her she should notify the museum director. She took out a note pad and took down my name and the director (which I was all too happy to supply). I didn't hear any more about it even thou at the time I thought all hell would break loose -- she didn't look like someone who would just let it go.
So at both these city-run facilities....no hearing assist systems for at least 6 years. I would have no problem blowing the whistle on this travesty. Both are non-profit city organizations -- college and museum; they should be the at the forefront of making sure the ADA regulations are in place and complied with.
So, the question: does anyone know if ADA is a federal group of statues, and if so, what agency should be contacted. There must be some regulatory muscle out there to force complance, no?
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