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This topic comprises 5 pages: 1 2 3 4 5
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Author
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Topic: Cell Phone Announcement At Rave
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Dominic Espinosa
Phenomenal Film Handler
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Posts: 1172
From: California, U.S.A.
Registered: Jan 2004
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posted 01-02-2010 03:43 PM
We have a position specifically for it at 50% of our theaters.
We call them a "Host" and their job is to keep the lobby swept (because they are cruising from theater to theater constantly), to keep the restroom checks frequent (sending ushers or doing it themselves) be the first person to help a guest with any issue in one of the theaters or get a manager if the situation calls for it and give a speech on cue from the projectionist before each presentation.
We let folks know to tell them or any of our staff if there's a problem, we give examples of the lights, tempterature, sound, picture, or any disturbances. We remind folks to set their phones to off, silent, or vibrate for their own enjoyment and as a courtesy to others and to take important calls or text outside the auditorium.
One quick plug for the website and they're on their way, preferably this is done in the last 30 seconds before showtime as the presentation begins immediately afterward so it's all seamless.
99% of our staff absolutely detests it and doesn't like to do it...but oh that 1%...
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John Joseph Fink
Film Handler
Posts: 60
From: West Hartford, CT
Registered: Feb 2006
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posted 01-02-2010 07:08 PM
Sounds great. Film Forum in NYC has a snip it that reminds patrons to turn off their electronic devices with an animated crowd of annoying light up screens, they slowly turn off. The clip lasts longer than it should to enforce the point, this shows right before the show starts up.
As for intros, Crown Theaters did this for a while at the Palace in Hartford, then when they went up on the auction block they stopped. (The manager did the intros). Edgewater Multiplex (Edgewater, NJ - National Amusements) used to do intros years ago as well but they've since stopped, this was mostly the manager coming in and saying "hey if you need anything, stop by customer service". I personally think these intros are a cheap way of bringing some of the excitement of a film festival to movie going, granted you aren't going to have a programer up there talking about the merits of the film, but it creates the perception of an experience, all the better if your able to rile up a crowd before a fun picture, if people have a good time, you'll hook them to come back and have another fun experience.
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This topic comprises 5 pages: 1 2 3 4 5
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