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This topic comprises 3 pages: 1 2 3
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Topic: AMC application advice?
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Chris Slycord
Film God
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Posts: 2986
From: 퍼항시, 경상푹도, South Korea
Registered: Mar 2007
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posted 03-11-2010 01:25 PM
quote: Sean McKinnon The best thing they did IMO is they took all the Loews POS systems that were running a very updated and stable version of Radiant's T.M.S. software and downgraded them all to an ancient version that was compatible with what was installed at all the AMC houses.
And not only that, since the AMC people paid Radiant to do the initial set-up of it to supposedly get a "customized and streamlined" installation, they ended up with lots of great features completely removed. Loews had their IT people design the setup with input from people who actually work inside theaters.
For instance, I remember being annoyed that there was no way to have the stock room be a separate entity from the concession stand WRT counts or having the tills with no more ability to do "cash-in/cash-out" (useful for tracking $$). The people who got shuffled in with me from the AMCs were like "Radiant can do that?"
And whoever came up with their names for everything from stock items to tickets in box is a moron. The medium cups were given an item name "32XXXX" but when we started receiving 28-ounce cups instead the name changed to "28XXXX" meaning that if someone accidentally entered the 32-ounce item, you'd have stock screwed up. Simply calling the item "medium cup" would solve all that.
And the tickets in box have the same problem. Senior is "RR750" or similar, with RR for reduced rate. Seriously, when I worked box for Loews we simply had buttons that just said "adult", "child", and "senior."
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