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This topic comprises 2 pages: 1 2
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Author
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Topic: AMC Presentation "Quality"
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Randy Stankey
Film God
Posts: 6539
From: Erie, Pennsylvania
Registered: Jun 99
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posted 10-02-2013 07:57 AM
quote: William Kucharski The manager says all designs come from corporate.
That manager needs to be slapped!
I have worked for "corporate." How many of you have? How many still do? Quite a few of us, I bet. Better yet, how many people here ARE "corporate?"
Corporate management does not sit there, on-high, and tell people what to do. They expect theater managers to run their own theater. They expect managers to do things, to be proactive at solving problems and to report back to corporate about what they did to solve those problems.
When I worked for regional headquarters, I barely saw my boss once per month if I was lucky. My job was to go out, fix movie projectors and keep theaters running. I was supposed to do what I needed to keep those movies running at all times. If I did that, my boss was happy.
If I stood there and said, "I can't fix this projector because 'corporate' says so," my boss would chew my ass. If I was the boss and one of my managers said, "I can't fix the screen because 'corporate' says so," I would chew his ass. If I was the manager I would expect to get my ass chewed.
Maybe that manager could have tried to get the strip lights in those theaters put on the house light dimmers? I'm kind of confused as to why they wouldn't be on the dimmer system. In all the "luxury" auditoriums I have seen at Cinemark, the strip lights ARE on the dimmer system. Even in the "regular" auditoriums, the strip lights are on their own dimmers.
In every Cinemark theater that I have worked at, the manager should have been able to walk up to a control panel, somewhere, and push a few buttons and fix that problem.
Even if those strip lights are not on dimmers... Even if "corporate" does micromanage at the theater level, that manager is still a jerk-off!
The correct answer would have been, "I'll have somebody look into the problem."
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