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Author
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Topic: Win 98 Start-Up Problem
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Paul Cassidy
Jedi Master Film Handler
Posts: 549
From: Auckland, New Zealand
Registered: Aug 2001
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posted 11-08-2002 06:13 PM
When I upgraded to the Latest Norton Anti virus , it found the Klez Virus and I had to restall some programs , but then Noticed and message at start up that said " there was an Unexpected error in analysing file , please take a Note of this error and contact this store if it can't be fixed " or words to that effect ... what analysing file and what store ???? there was no application Name in the banner and this appeared during the load of the Task bar after the Desk Top Icons had been loaded , well if I OKd the error the PC seemed to work OK , but then when I tried to upload photo's from my PC to our Community Page on MSN , I would get a GPF Error in Explorer (This program has performed an illegal operation and will be shut down ) so I changed to the older Explorer 5 but this was no good as I lost the Norton Antivirus Program .......in the end it looked like it wa a problem with Windows Explorer , when I rebooted it said it could not find the file for Norton Antivirus and to reinstall at start up , but it would get as far as loading the Desk Top with out the Icons and stop with the Error (GPF) with Explorer and would only leave me with my Desk Top , no icons or Task Bar , with Crtl Alt Del, the task manager is Empty , did not load anything . What can I do ?????
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Paul Cassidy
Jedi Master Film Handler
Posts: 549
From: Auckland, New Zealand
Registered: Aug 2001
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posted 11-08-2002 07:01 PM
I have found this MS trouble Shooter , so I'll try this and see if it works ????Method 1: Repair Internet Explorer
Restart the computer to a command prompt:
Insert the Windows 98 Emergency Startup disk in the floppy, and then start the computer. -or-
Press the CTRL key while you start the computer, and then select Command Prompt Only from the Windows Startup Menu.
At the command prompt, type edit c:\windows\system.ini, and then press the ENTER to open the System.ini file in MS-DOS Editor.
To navigate through MS-DOS Editor, use the arrow keys. Under the section labeled [Boot], change the following line
shell=Explorer.exe
to:
shell=Progman.exe
Press ALT+F to scroll down to Exit, and then press ENTER. Select Yes to save the Windows\System.ini file, and to return to the command prompt.
Restart the computer. The operating system starts Program Manager.
On the File menu, click Run, type control appwiz.cpl, and then click OK to open the Add/Remove Programs Properties dialog box.
On the Install/Uninstall tab, click Microsoft Internet Explorer 5 and Internet Tools, and then click Add/Remove.
Click the Repair Internet Explorer option, and then click OK. Complete the wizard to repair Internet Explorer, and when you are prompted to restart the computer, click Yes.
Repeat steps 1 through 5, with the following exception: In step 3, change the line "shell=progman.exe" to "shell=explorer.exe".
If the error persists, follow the steps in Method 2.
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