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Author Topic: Is Microsoft and retailer "Best Buy" brain dead? Paul G. Thompson The Weenie Man Posts: 4718 From: Mount Vernon WA USA Registered: Nov 2000 posted 05-08-2003 09:40 PM                     They must be. Microsoft and discount electronics retailer Best Buy have been notified a class-action lawsuit is pending against the companies for an alleged online scam. There are alligations that customers were unknowingly charged for Internet services. The legal action alleges a joint promotion by the companies led customers to believe they would be receiving complimentary MSN service. Instead, it says, customers were billed for the Internet access if credit and debit cards were used to make a Best Buy purchase. A customer says he questioned a Best Buy clerk why a MSN compact disc he did not request was being scanned at check out. It was reported the store employee told the customer the disc was scanned for "inventory purposes." The plaintiff says Best Buy allegedly sent his debit card information to Microsoft without his knowledge and began billing him for the service he did not ask for. My opinion is if the alligations are proved true, Microsoft and Best Buy should be hung by the balls from the highest yardarm. I mumble to myself when I hear of things like this. What even is worse, some companies in our own industry try to screw the customers with bogus products. You know which company I am talking about. The members of the Motion Picture Industry such as the suppliers, technicians, and service providers are supposed to be a close-knit community. When some "shady" organizations are found, they are usually put out of business or forced into bankruptcy. My word to those slip-shod low-life bungholes is this: Jeeze, Brad. We need some more smileys to express ourselves.  |  IP: Logged Ken Layton Phenomenal Film Handler Posts: 1452 From: Olympia, Wash. USA Registered: Sep 1999 posted 05-09-2003 12:04 AM                     And in the next few weeks Best Buy is opening a brand new store at the Capital Mall here in Olympia. I have NEVER liked Best Buy because of their shoddy treatment of customers. Just go to planetfeedback.com and type in Best Buy for a list of the many complaints against them.  |  IP: Logged Jack Ondracek Film God Posts: 2348 From: Port Orchard, WA, USA Registered: Oct 2002 posted 05-09-2003 12:31 AM                        Paul, at least there's still hope... you have to have a reason to mumble to yourself! I do it so much my wife sometimes makes me sleep on the couch!... sez she wishes I'd just snore like normal people... though I probably do that, too! Gawd, it's great to be an old phart! Ken's right. Best Buy seems to go out of their way to massage $$$ from your wallet, and they don't do as much to cover it up as other stores. I don't buy from them here because the whole experience is just a little slimey.  |  IP: Logged Joe Redifer You need a beating today Posts: 12859 From: Denver, Colorado Registered: May 99 posted 05-09-2003 02:08 AM                        How about this Paul? I hope it suits your purposes.  |  IP: Logged Phil Hill I love my cootie bug Posts: 7595 From: Hollywood, CA USA Registered: Mar 2000 posted 05-09-2003 02:36 AM                  "bungholes"... Alright! It's Miller time! >>> Phil  |  IP: Logged Paul Konen Jedi Master Film Handler Posts: 981 From: Frisco, TX. (North of Dallas) Registered: Jun 99 posted 05-09-2003 09:12 AM                     They may not send your card information but here is my beef. Save $XXX on your purchase at Best Buy when youy sign up for Y months of internet service at $$$$$. Problem is that due to the damn term conditions, Microsoft ends up making more money than they paid Best Buy to subsidize the damn purchase.  |  IP: Logged Patrick McDonough Expert Film Handler Posts: 118 From: Greenfield Ma. Registered: Jul 2002 posted 05-09-2003 09:15 AM                     that is so true, it makes me want to  |  IP: Logged Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 05-09-2003 06:49 PM                        Ken wrote: quote: Just go to planetfeedback.com and type in Best Buy for a list of the many complaints against them. For even more interesting reading, go to the "movie theaters" category.  |  IP: Logged Daryl C. W. O'Shea Film God Posts: 3977 From: Midland Ontario Canada (where Panavision & IMAX lenses come from) Registered: Jun 2002 posted 05-10-2003 04:18 PM                        quote: Problem is that due to the damn term conditions, Microsoft ends up making more money than they paid Best Buy to subsidize the damn purchase. Hard to provide Internet service if you're not making any money. 3Com and Cisco gear isn't cheap.  |  IP: Logged Michael Gonzalez Jedi Master Film Handler Posts: 790 From: Grand Island , NE USA Registered: Sep 2000 posted 05-10-2003 05:26 PM                     Speaking of Best Buy, does anyone remember when they first opened that most if not all of their CD were priced around the $10.00 range? This price seemed to last almost as long as it took to put the local music stores out of business because if you go to Best Buy right now, the prices are pretty much the same as anywhere else.  |  IP: Logged

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