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This topic comprises 2 pages: 1 2
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Author
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Topic: Making the case for "Film Done Right"
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Douglas Carmichael
Film Handler
Posts: 18
From: Naperville, IL, USA
Registered: Oct 2003
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posted 12-31-2003 10:01 PM
I was talking with my mom in the car on the way back from the airport, and when I brought up the importance of "Film Done Right" (ie. having projectionists who know what they're doing and who _care_, proper care of the film, proper equipment maintenance, etc.) she said that "who cares about 'film done right', it just adds to the ticket price... (Why spend $18-$20 for a ticket for such 'little' improvement'?). You get the story anyway. (Never mind the fact that if the story is not properly presented, it can detract from the immersiveness of the film.)" "Who cares if the film is properly handled?"
She thought I meant something like the grand old singles 'back in the day' and the roadshow epic films back then, not basic care and attention to presentation quality with ANY film (which I think makes or breaks the viewing experience.)
So, Film-Techers, I ask these questions: 1) What are some visible effects of "Film Done Wrong" that can really put a dent in the film-viewing experience? (I want to be able to tell her "Would you want to see/have 'xxxxxxx' when you see a film?" "Would you want 'yyyyyyy' to happen?") Keep your explanations as non-technical as possible.
2) How could I explain to her that I don't mean the grand 'roadshow' presentation of old when I talk about FdR? (She automatically thinks 'grand presentation ... expensive ... plush seats, etc.' when I talk about quality presentation.)
3) Have you ever had any personal experiences at 'cheapo' theaters that don't practice FdR? What were they and how did you feel afterwards? (Personally, from a pure business perspective, I would not feel I had gotten a good return on my time/money investment (aka ROI) if I saw a poorly presented film. I'd rather get myself the DVD and have perfect presentation quality (or as much as my reproduction equipment can reproduce) and be able to view the film multiple times.)
4) What theaters have you been to (in the Chicago suburbs area) that are 'midrange' theaters (ie. not the grand single-screeners, but not the lowest of the low-end) that _do_ practice FdR?
Thanks.
--Douglas (At least she knows IMAX theaters practice FdR....)
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Will Kutler
Phenomenal Film Handler
Posts: 1506
From: Tucson, AZ, USA
Registered: Feb 2001
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posted 01-01-2004 01:10 AM
Film Donne Right includes:
Maintaining the booth and projection equipment. Someone who is a craftsman and showman, who gives a damn about making the movie going experience worth while. Someone who knows how to repair and maintain the equipment, and who can prevent an aw-shit.
Film Done Right includes; properly maintained aperture plates and masking, clean undamaged (or properly repaired) screens, clean port windows and lenses, clean and scratch free prints, running the proper trailers per studios request, properly aligned sound systems, films in focus...etc
A professional who can answer customers questions without bullshitting them!
Once again, a PROFESSIONAL CRAFTSMAN AND SHOWMAN WHO GIVES A DAMN!
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Manny Knowles
"What are these things and WHY are they BLUE???"
Posts: 4247
From: Bloomington, IN, USA
Registered: Feb 2002
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posted 01-01-2004 03:36 PM
The fact that it is necessary to mount this type of campaign shows just how far gone the presentation industry has become.
No doubt most moviegoers have slowly become accustomed to poor screen illumination, excessive amounts of jitter, dust, dirt, scratches, etc.
Before making a case for "Film Done Right" there needs to be an increase in the number of instances of "Film Done Right."
(By the way, I don't understand why the "d" in "FdR" is lowercase.)
In answer to the questions....
quote: 1) What are some visible effects of "Film Done Wrong" that can really put a dent in the film-viewing experience? (I want to be able to tell her "Would you want to see/have 'xxxxxxx' when you see a film?" "Would you want 'yyyyyyy' to happen?") Keep your explanations as non-technical as possible.
In terms of what the average customer would actually PERCEIVE as a problem, I would say that first and foremost, you would not want the show to be interrupted in any way. People want the show to start on time, in focus, in frame and they don't want the movie (or trailers) to be too loud or quiet.
quote: 2) How could I explain to her that I don't mean the grand 'roadshow' presentation of old when I talk about FdR? (She automatically thinks 'grand presentation ... expensive ... plush seats, etc.' when I talk about quality presentation.)
Well...what *are* you talking about? Mediocre presentation ... cheap ... uncomfortable seats?
quote: 3) Have you ever had any personal experiences at 'cheapo' theaters that don't practice FdR? What were they and how did you feel afterwards? (Personally, from a pure business perspective, I would not feel I had gotten a good return on my time/money investment (aka ROI) if I saw a poorly presented film. I'd rather get myself the DVD and have perfect presentation quality (or as much as my reproduction equipment can reproduce) and be able to view the film multiple times.)
I've sat through some pretty horrible presentations both here and in the U.S. and my thoughts go in a number of directions:
1. This theatre is horrible. 2. I can't believe people are keeping this place in business. 3. Is this the standard now?
quote: 4) What theaters have you been to (in the Chicago suburbs area) that are 'midrange' theaters (ie. not the grand single-screeners, but not the lowest of the low-end) that _do_ practice FdR?
Never been to Chicago.
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Douglas Carmichael
Film Handler
Posts: 18
From: Naperville, IL, USA
Registered: Oct 2003
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posted 01-02-2004 10:19 PM
Well, my mom and I talked some more, and she finally 'gets it'. I emailed her this explanation and she got it:
quote:
And as for "Film Done Right", I don't mean a theater that is like the grand houses of old (Remember the days of the 1950s/1960s and seeing 'South Pacific', 'Gone With The Wind', 'Ben Hur', and the great epic films?). I mean a theater that does these things:
* Attractive, well-maintained building (I don't mean a luxury Marriott or Ritz-Carlton hotel type of building, but a building with good outside 'eye appeal' and a general standard of cleanliness.)
* Reasonable ticket prices. (I don't mean super-expensive, I don't mean too cheap, but REASONABLE.)
* Attentive management/house staff (both to customers (ie. customer-friendly) and to issues that might arise during a film presentation (ie. auditorium _cleanliness_, cellphone users, crying babies, and other distractions, etc.)
* Other distractions might include drunks/hecklers who are talking and chitchatting, etc.
* Reasonably priced and good-quality concessions (less relevant to me because of health issues.)
* Comfortable seats (especially to sit in during long 2-3hr features such as Lord of the Rings: Return of the King (LOTR:ROTK is nearly 3hrs long with NO intermission.) Don't you agree that is important?
(Especially with your knees.)
* Well-maintained auditoria. (ie. no excess light pollution, acoustic isolation from other auditoria in the complex so no sound bleeds through from other films and interferes with your viewing of the film you paid to see, clean floors/seats, etc.)
* Professional and attentive projection. This includes: * Images that are in focus and properly framed. (ie. no image spills outside the screen area.) * No dust/dirt on the image or jitter and weave. (Jitter and weave are vertical and horizontal movement as film passes through the projector.) The film should (in a properly maintained projector) cleanly pass down through the mechanism as each frame is projected (there are 24 frames in each second of film and 30 frames in each second of video.)
* A bright, clear image with no flicker. (Bright as in the SMPTE (Society of Motion Picture and Television Engineers) standard of 16 footlamberts). Some theaters will run their lamps at a reduced power level than standard or neglect replacing them until they are close to not working anymore... (BIG bucks for replacing the lamp and lamphouse it sits in versus changing the lamp at the proper number of hours of use.)
* No scratches or other damage to the film print which can cause image artifacts (that is both prevented by proper equipment maintenance as well as conscientious film handling.) Would you want to see a big yellow and green scratch right down the middle of the picture? I wouldn't.
* Quality, well-maintained sound systems that are properly calibrated. No buzzes, hums, or other sound-related distortions that can detract from the film presentation. If digital sound (ie. Dolby Digital or DTS) is in that theater and used for that print, the digital sound should switch in at the proper point in time and switch out properly. The analog soundtrack should also sound clear without any artifacts.
And, the theater should "Do Film Right", for ALL presentations, no matter what time or what day.
Would you accept a meal at a restaurant that was undercooked, the staff was getting bugs or other artifacts in the food, the outside (facility) was ratty and unmaintained (or less care was taken in its maintenance), the plates were paper and flimsy, and the only background sound you heard was the sound of the machinery in the kitchen and a cheap poorly-adjusted radio? Would you eat there (even if it's a lunch special) NO!
Same with film presentation. (Airlines are different because the FAA regulates "Piloting Done Right" and "Air Service Done Right".
Not so with film presentation.
When I see a film at a theater, I want to see it in the way the director INTENDED and in its entirety. If I 'could not afford' going to a quality theater, I'd just rent the DVD or buy the DVD. Sure, it's different, but I know the image will be stable and quality and the sound will be quality.
She did talk about going to the matinee showing ('it's the same thing' (in her words), and I told her that a theater that "Does Film Right" will do film right for EVERY showing, EVERY film, EVERY day, not just a few 'special' showings. Don't you agree?
At first, she said that it 'depends upon what the public wants', but then I told her that the public has been (due to the sorry state of film exhibition) conditioned to believe that poor presentation is the norm. It doesn't have to be if the projectionists/staff at a theater would care. (That's what I said: It's not about luxury, it's about basic care and concern for what you do.)
That's the principle I plan to build my entire career on (AV production/multimedia/technology support for the media industry). Doing it right all the time, no matter what equipment or the size of the job.
Anyway, the theater we plan to go to tomorrow is the Cinemark @ Seven Bridges in Woodridge, Illinois. We're going to see Young Black Stallion at the IMAX in that complex. Does anyone (Adam Martin? Gordon McLeod?) know the projectionist there and the specs of the IMAX booth (ie. classic/GT/SR/MPX, Mk2 reel unit vs. QTRU, PLC or relay-based, type of sound system (classic dubber? DDP? DFPII? DTAC?), etc.)?
Does that theater (and/or Cinemark in general) have a good reputation for quality presentation? (I know IMAX theaters in general are known for better-quality presentation/maintenance than the run-of-the-mill 35mm theaters.)
What presentation flaws should I be looking for in a IMAX presentation? (I know that dirt should not be on a IMAX screen if (either) the projectionist is operating the field flattener frequently enough or the PLC is set to cycle the flattener in a PLC booth.) Would the SMPTE evaluation form in the manuals section be useful?
Thanks for your comments on my last post.
--Douglas
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Thomas Procyk
Phenomenal Film Handler
Posts: 1842
From: Royal Palm Beach, FL, USA
Registered: Feb 2002
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posted 01-03-2004 09:22 AM
Actually, I would take it a bit further than "Anything that makes a customer get up." My idea of Film Done Right means that the presentation is free from "Anything that takes the viewer out of the story -- even for a brief second." For example, if a film is in analog and a lab splice comes crashing through the middle of the frame and slams through the speakers, you won't get up to tell them about it but you've just been reminded that you're in a theater now, and not the Shire.
This doesn't only include what's going on onscreen, though. I've been to places where the employee has his walkie-talkie turned up and is standing in the auditorium. Now we not only know that Smiegel is really evil, but that they're out of Nachos and box office needs quarters. Outside distractions that are the theater's fault should also be considered. Someone leaving the port window open, the auditorium doors, or if the exit doors by the screen aren't sealed properly and there's that sliver of light spilling in from outside.
And it doesn't have to be a "cheapo" theater to have bad presentation. I've been to some really spiffy and polished multiplexes that guarantee "picture perfect presentation" (hehe!) only to be treated to FOUR black scratches going through the FIRST SHOWING of a NEW film on OPENING day!!! TWICE!Did they warn me when I spent $7 at the box office on a matinee? Of course not. That would be bad for business.
That's another thing I don't understand. Places that don't tell you that you're paying full price for a defective product and letting you discover it for yourself. It's like grocery stores not dating milk and letting you see if its good once you get it home, get settled and prepare to enjoy it only to find an unpleasant surprise.
=TMP=
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Douglas Carmichael
Film Handler
Posts: 18
From: Naperville, IL, USA
Registered: Oct 2003
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posted 01-03-2004 05:11 PM
Just got back from the 1.45pm showing of YBS at the Cinemark. Here's my review of the presentation (BTW, for your information, Adam told me that the Cinemark Woodridge IMAX is a SR booth with the DTAC audio system.):
* I did notice some shutter flicker during bright scenes (ie. large blocks of brightness). Is that normal? * During one scene, there were two dots dead-center of the screen. (I don't think CAP coding has come to 15/70 yet. What could that be?) * As Adam told me, parts of the film were filmed in 8/70 with a dirty camera, so I expected some dirt on the screen (I did see some hair specks as well as some minuscule dirt specks around the screen during some scenes.) Most of the film was very clearly presented. * Auditorium cleanliness: There was popcorn spilled in the aisle as my Mom and I exited after the show, but the floor staff was at the exits and very attentive. * Points also for the appropriate choice of non-sync for the exit (classical music and not that terrible MovieTunes.) * Also points for attentive floor staff that were cleaning the theater after the showing and also directing customers out of the theater in an orderly way.
Overall, it was, I think, "Film Done Right" (except for the scenes with the dirt, but that's not the theaters' fault.)
--Douglas
P.S. Is it appropriate to compliment the projectionist after the show if the presentation was good?
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