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Author
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Topic: Stupid People Tricks - Little stories of little common sense
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Leo Enticknap
Film God
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Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000
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posted 04-17-2004 03:23 AM
Around this time last year I got on a London-bound express train at York and took a seat in the so-called 'quiet carriage', in which the use of mobile 'phones and walkmans is not allowed. A few seconds after sitting down a mobile started ringing, belonging to the lady sitting opposite me. I decided to let her make her call and then politely remind her about the 'quiet' bit, and was then subjected to three minutes or so of speculation as to whether or not one of her colleagues was having an affair with another. The train started moving as she finished the call, and I tapped her on the shoulder gently and pointed to the 'no mobiles' notice stuck on the window. 'Oh, shit!' she exclaimed, which I took as being a guilty realisation about the 'phone call. In fact, she was looking at the station sign on the other side of the window, as the train was gathering speed.
What she had realised was that while she was engrossed in office gossip, she had failed to get off the train at her intended destination, and that it was now going non-stop to London, 185 miles away! Furthermore, she ended up having to pay £130 in excess fares.
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Dave Williams
Wet nipple scene
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Posts: 1836
From: Salt Lake City, UT, USA
Registered: Jan 2000
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posted 04-17-2004 10:01 AM
quote: I am always reluctant to believe any stories that begin with "My friend saw..." or any variation there of.
I am always reluctant to believe anything from anyone that doesn't have a picture.
While I was working as a computer tech, I had to deal with a customer that was having problems with the software that she purchased from our firm. First of all she wanted free help getting it installed and second of all she wanted a free update for the software.
The software she had purchased nearly 30 months previously, but had not bothered to install it yet. The real problem is that not only did our firm no longer sell the software, we never supported it either, because it was MCAFFEE virus software, and we were a credit union software company. We only provided it as a convenience at one point, but never supported it.
Now she wanted our help installing it, a free update, and didn't want to pay any fee for our help at all, because she purchased it from us.
No matter how much help I offered in connecting her with Mcaffee to get this done, she was not satisfied. She didn't want thier help, she wanted ours, even though it wasn't our software. And she wanted US to pay for the update to the software, even though it wasn't our software, and she wanted our help installing it, even though it wasn't our software.
She filed a complaint with the director of my department. I recieved a written warning for not helping her as she had demanded, and for sighing heavily into the phone. Apparently breathing is not allowed when your customer is upset. I was instructed to help her as she had been demanding.
I took that written warning out of my supervisors hand, marched into the company presidents office and said "Hugh, this warning says I have to help Kathy out at her office install and update Mcaffee software for free, and we don't support this stuff, so do you want me to do this or what?"
Well he said we don't support this software, got the customer on the phone and explained this to her and that we cannot do this for her as we are not the author of this software, do not support it, never did, and that we cannot give updates to software that we do not support or author, because we do not have it nor are we authorized to do so, and that Mcaffee would be glad to help her if she would like to go that route.
She finally accepted this from our president, the warning I recieved was torn up in front of my supervisors face, and I returned to work.
I am not sure who was more stupid, the customer who wanted what we didn't have, or my supervisor for instisting that I provide to the customer what we didn't have.
Ciao
dave
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