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Topic: Phone Dialer Viruses -- What Can a Victim Do?
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Bobby Henderson
"Ask me about Trajan."
Posts: 10973
From: Lawton, OK, USA
Registered: Apr 2001
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posted 05-09-2004 11:49 AM
I've tried Googling this topic, but can't come up with anything specific. Naturally, there's nothing at all to be found at SBC's website on the subject. Far be it for the phone company to help.
To get to the point, I think my one of my relatives had a trojan virus attack her computer -the kind that installs phone dialer hacks. Her computer dialed a number in Great Britain something like 600 times late at night. She found out this when receiving a really big phone bill. The first thing she did was cancel her internet service, but I told her she would probably need to format her hard drive to get rid of the virus itself. Having an ISP account is irrelevant when it comes to phone dialers.
But then there's still the matter of the phone bill? Now, all of my credit cards and even my bank account have protections against things like identity theft and other scams. Don't the phone companies have anything like this? What kind of recourse does she have?
Personally, I would be tempted not to pay the bill had I received it myself. Will the phone company help? It would seem to me that the dialer activity is a very illegal thing. If the phone company refused to collect the charges, the scumbag asshole running the scam would have to crawl out of his stinking hole to get paid. And then he could get arrested.
Of course, I'm stating the most obvious way of fighting computer related crime: follow the money trail. Our dopey Department of Justice is doing very little in this regard. Dummies.
I don't think my Aunt should have to pay this bill. If it had happened to me, I would be having a nice conversation with an SBC District Manager. I would tell them to make the play of stopping the dialer payment to hopefully force the scumbag out of his hole hoping to collect. If SBC would not help, then I would consider going to the press about it to embarrass the holy shit out them for having totally bad customer service.
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