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» Film-Tech Forum ARCHIVE   » Community   » Film-Yak   » I HATE getting stiffed!! (Tips that is!) (Page 1)

 
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Author Topic: I HATE getting stiffed!! (Tips that is!)
Richard Greco
Phenomenal Film Handler

Posts: 1180
From: Plant City, FL
Registered: Nov 2003


 - posted 11-12-2004 11:36 PM      Profile for Richard Greco   Email Richard Greco   Send New Private Message       Edit/Delete Post 
As most of you know, I am no longer in the projection business. I have since started working at a national pizza chain (Hint: Chicken Kickers) as a driver. Anyways. I've gotten stiffed before on a tip on a delivery run, and that really sucks. Tonight, I had an order that was $34.73. The customer gives me 34.00 in green and 1.00 in change leaving me a .27 cent tip! I consider anything under a dollar a stiff.

So I count the change and give .25 cents back to the customer and said along the lines of " This change isn't worth a tip" or something like that. I gave them their pizzas and left.

I realize that it isn't the best customer service to say things about tipping to customers and I realize that they aren't required to give me a tip, but it SUCKS when you drive to the farthest you can go from your store and get NOTHING for your trip over there.

So, when you guys order pizza, do you normally tip? If so, how much? I honestly think that if you can't afford to give at least a dollar tip, then you shold
1) not order to begin with, Use your money at the grocery store and get something better for fifteen dollars.
2) Use your own gas to come pick your pizza up

It just angers me that people think that I get paid enough to do deliveries. I get .75 a run. That isn't enough gas to go to a run and back. Most of the time though, my tips average 2.50-3.00. Sometimes I get those REALLY generous people that give 5-10 dollars. It just depends.

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Chris Hipp
Phenomenal Film Handler

Posts: 1462
From: Mesquite, Tx (east of Dallas)
Registered: Jul 2003


 - posted 11-12-2004 11:48 PM      Profile for Chris Hipp   Email Chris Hipp   Send New Private Message       Edit/Delete Post 
The only time I order pizza is when I am working and I usually send someone else down to pick it up and I dont tip. This way if the driver has the nerve to ask, whoever went downstairs can say "it isnt my order, he jsut sent me to get it."

The way I see it, you should take it up with your employer for not paying you enough money to cover the run/gas. Tips are a courtesy that I will give if the service warrants it. Jsut becasue you did your job and drove the pizza to me does not mean that you deserve a tip. Everyone complains about not making enough money because of small tips, well, get a job that you wont be expecting one.

No offense meant here Richie, but you agree to work the job, if you arent making enough, find a job that pays better and pays steadily.

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Paul Mayer
Oh get out of it Melvin, before it pulls you under!

Posts: 3836
From: Albuquerque, NM
Registered: Feb 2000


 - posted 11-12-2004 11:52 PM      Profile for Paul Mayer   Author's Homepage   Email Paul Mayer   Send New Private Message       Edit/Delete Post 
Of course there are people who simply do not believe in tipping. Nothing you can do about that. I do tip--15-20% is my 'Vegas standard. Don't remember what I used to tip pizza drivers. It's been a long time since I could afford to eat out or order delivery pizza.

Yours is a complaint we hear often here in Sin City. Most people who work here live on tip income, so tipping is often a subject of conversation. A lot of jobs here pay really low wages since the expectation is that the tips will make up for it. For instance, my brother is a craps dealer at the MGM and has been since day one (10 years!). His base pay is minimum wage, the real income comes from tips. The average is about $200 a day for a dealer at a major casino here.

Under tipping here is not a good idea, especially if you frequent the same places. It guarantees indifferent service, plus "extra ingredients" in your restaurant meals. [Wink]

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Phil Hill
I love my cootie bug

Posts: 7595
From: Hollywood, CA USA
Registered: Mar 2000


 - posted 11-12-2004 11:53 PM      Profile for Phil Hill   Email Phil Hill       Edit/Delete Post 
That certainly is not cool! I usually tip 15%. But if the guy is cute I'll do 25% and up to 50% if he'll leave me his phone number!

>>> Phil

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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 11-13-2004 12:00 AM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
I tip on everything that it is good to tip on. You don't want people spitting in your food. When you order your pizza, they will remember your name for the next time, trust me. And I am not a cheap bastard. It's how those people make their money. They are providing a service for you, not the pizza company. If employers paid more, well then there probably wouldn't be ANYONE to bring you your pizza since the employer either wouldn't pay such a high amount or simply couldn't afford it. I don't order pizza that much, but when I do I usually tip $3 to $4 for a large. They got used to that and now when I order a pizza, I get it before anyone else on the list (they usually deliver to 2 or 3 addresses per run). I know a guy who has worked at Pizza Hut for over 10 years and he supports a wife who works 1 day a week and 2 kids on that.

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James Faber
Film Handler

Posts: 66
From: Des Moines, Iowa , USA
Registered: Nov 2004


 - posted 11-13-2004 12:04 AM      Profile for James Faber   Author's Homepage   Email James Faber   Send New Private Message       Edit/Delete Post 
I tip with whatever can be rounded off. Say a pizza is $11 or so, I will give the guy $15 dollars, and just leave it at that. It just makes the transaction faster, because the guy wants to get back to deliver his other pizzas, and I want to eat the pizza as soon as I can.

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Christian Volpi
Master Film Handler

Posts: 349
From: Arlington, NE
Registered: Apr 2004


 - posted 11-13-2004 12:05 AM      Profile for Christian Volpi   Author's Homepage   Email Christian Volpi   Send New Private Message       Edit/Delete Post 
Just watch the opening scene to Reservoir Dogs.

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Bobby Henderson
"Ask me about Trajan."

Posts: 10973
From: Lawton, OK, USA
Registered: Apr 2001


 - posted 11-13-2004 12:20 AM      Profile for Bobby Henderson   Email Bobby Henderson   Send New Private Message       Edit/Delete Post 
If I have a pizza delivered to my house or workplace, I will tip at least 15%. As Joe noted, you don't want people spitting (or worse) into your food.

I would be surprised if any pizza place anywhere paid their drivers anymore than minimum wage, or the mentioned 75 cents per trip. That doesn't cover the cost of gasoline, not to mention the wear and tear on the vehicle. Most pizza delivery guys have to use their own vehicle and pay for the large insurance policy out of pocket. A friend of mine works in management for the Dominos Pizza places in this area. Their drivers have to carry at least a $100,000 liability policy (along with full coverage) on their vehicles.

With all of that noted, if I get my pizza delivered in good condition I will tip. That's the least I can do. There are times I have visited restaurants and chose not to tip, but only because I got really terrible service. On a couple occaisions I got my meal for free. One example, my friends and I were having breakfast at a Denny's in Mesquite, TX. My glass of ice water had a cockroach leg frozen in one of the cubes. I politely showed it to the manager and he comped our whole table.

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Chris Hipp
Phenomenal Film Handler

Posts: 1462
From: Mesquite, Tx (east of Dallas)
Registered: Jul 2003


 - posted 11-13-2004 12:40 AM      Profile for Chris Hipp   Email Chris Hipp   Send New Private Message       Edit/Delete Post 
I have a question about how pizza places operate....Do the people that stay in the back and make the pizzas get paid more per hour than the delivery drivers? Or does everyone alternate shifts between delivering and working in the back?

I'm not saying that I don't believe in tipping, but I dont believe in tipping for someone that just did the bare minimum. I'm not running a charity and I am not going to compensate for a cheap pizza shop manager. I jsut dont think it should be expected. Just for the record, I have NEVER had a pizza arrive less than an hour after ordering. Maybe if it arrived in less than half an hour I would tip.

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John Hegel
Expert Film Handler

Posts: 166
From: Lake Mills, Iowa
Registered: Sep 2000


 - posted 11-13-2004 02:17 AM      Profile for John Hegel   Author's Homepage   Email John Hegel   Send New Private Message       Edit/Delete Post 
When I was working at the "Pizza Ranch" the drivers were paid around $6.75 and the kitchen staff and front of the house staff was around $6.00. Every time an order was assigned to a driver it was an automatic $1 and if the order was outside of a 2 mile range it was $3.

The front of the house and the kitchen staff split the table tips at the end of the night.

Being a driver is very hard on your car. I had the most problems with my suspension, starter, and tires.

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Paul Trimboli
Master Film Handler

Posts: 274
From: Perth Western Australia
Registered: Dec 2002


 - posted 11-13-2004 05:57 AM      Profile for Paul Trimboli   Email Paul Trimboli   Send New Private Message       Edit/Delete Post 
Lucky your don't work in Australia then Richard, there is no such thing as a tip really over here, just not part of society over here. I have seen a tip jar in resteruants a few times over here actually but never seen more then a few cents in it. But on the other side you would get paid pretty well as a pizza guy over here, minimum wage for someone that is say 18 is not less then $10 AU and I have a feeling a friend who did that got paid $12 an hour.

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Jason Black
Phenomenal Film Handler

Posts: 1723
From: Myrtle Beach, SC, USA
Registered: Nov 2000


 - posted 11-13-2004 10:44 AM      Profile for Jason Black   Author's Homepage   Email Jason Black   Send New Private Message       Edit/Delete Post 
The reality is, you accepted a job that results in tips as part of your expected wages. I generally tip at least a dollar and whatever the coinage would be for a pizza. I simply do not believe in the 15-20% 'standard' for delivery service. I also have stopped eating at Sonic becuase they have closed their drive-thru window so that someone actually brings your food out to you in the drive thru line. In my opinion, this obligates one to tip the person bringing the food, as you woudl do if you pulled up to the parking spot and ordered. Not cool. Allow me to choose, dont' force it upon me. I will, and have, taken my business elsewhere based on this fact. Actually, Sam's is right behind Sonic. I now hit Sam's and get a huge hot dog with chili and a 44oz drink for $2.32! I didn't need those fries or tots to begin with... [Smile]

When in any sit down eatery, I follow this rule... the server doesn't have complete control over the quality of my food nor the speed in which it comes out but they do have total control over my drink and if my glass goes empty the tip quickly diminishes. If a server is really good I'm not against a 25%+ tip but it's not assumed that I'm going to leave a tip. The server earns the tip.

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Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 11-13-2004 10:48 AM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
I am a cheap bastard, but I will always tip 15% in restaurants if the services is minimally competent, and up to 20% if the service is particularly good. (I don't order pizza.) I don't eat in restaurants particularly often, and I realize that most of the people who work in them are dependent upon tip income.

One practice which I have seen a couple of times in restaurants that really irks me involves waiters returning with change, but not returning the full amount. For example, if the bill is $18.75, and the customer gives the waiter a $20 bill, he might return with $1, rather than $1.25. Very tacky, and, with me at least, would result in a lower tip. Having said that, I can sort of understand why pizza drivers might have to do this, as they don't have a cash register full of change at their disposal and might not have the correct change for each order.

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Steve Kraus
Film God

Posts: 4094
From: Chicago, IL, USA
Registered: May 2000


 - posted 11-13-2004 11:36 AM      Profile for Steve Kraus     Send New Private Message       Edit/Delete Post 
At a restaurant I go with about 15% rounded up to whatever is convenient. A friend always said she thought it was supposed to be 15% of the pre-tax amount but I always used the higher figure. (I don't do pizza at all; they tend to be filled with that evil rotted milk product.)

Years ago I once left a nickel tip when the waitress got into a loud argument with another right near the table. Didn't want her to think I'd simply forgotten.

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 11-13-2004 12:11 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
I am known as a good tipper. In a small town, it makes all the difference.

What really frosts me is when the delivery or waitperson acts like they are ENTITLED to a tip. They should give the impression that the tip is a nice surprise, because cheap employers notwithstanding, nobody is ENTITLED to a tip. It's the customer's call. Anyplace that has a jar on the counter saying "TIPS" is guaranteed to get a zero tip from me.

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