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Author
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Topic: I HATE getting stiffed!! (Tips that is!)
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Richard Greco
Phenomenal Film Handler
Posts: 1180
From: Plant City, FL
Registered: Nov 2003
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posted 11-12-2004 11:36 PM
As most of you know, I am no longer in the projection business. I have since started working at a national pizza chain (Hint: Chicken Kickers) as a driver. Anyways. I've gotten stiffed before on a tip on a delivery run, and that really sucks. Tonight, I had an order that was $34.73. The customer gives me 34.00 in green and 1.00 in change leaving me a .27 cent tip! I consider anything under a dollar a stiff.
So I count the change and give .25 cents back to the customer and said along the lines of " This change isn't worth a tip" or something like that. I gave them their pizzas and left.
I realize that it isn't the best customer service to say things about tipping to customers and I realize that they aren't required to give me a tip, but it SUCKS when you drive to the farthest you can go from your store and get NOTHING for your trip over there.
So, when you guys order pizza, do you normally tip? If so, how much? I honestly think that if you can't afford to give at least a dollar tip, then you shold 1) not order to begin with, Use your money at the grocery store and get something better for fifteen dollars. 2) Use your own gas to come pick your pizza up
It just angers me that people think that I get paid enough to do deliveries. I get .75 a run. That isn't enough gas to go to a run and back. Most of the time though, my tips average 2.50-3.00. Sometimes I get those REALLY generous people that give 5-10 dollars. It just depends.
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Bobby Henderson
"Ask me about Trajan."
Posts: 10973
From: Lawton, OK, USA
Registered: Apr 2001
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posted 11-13-2004 12:20 AM
If I have a pizza delivered to my house or workplace, I will tip at least 15%. As Joe noted, you don't want people spitting (or worse) into your food.
I would be surprised if any pizza place anywhere paid their drivers anymore than minimum wage, or the mentioned 75 cents per trip. That doesn't cover the cost of gasoline, not to mention the wear and tear on the vehicle. Most pizza delivery guys have to use their own vehicle and pay for the large insurance policy out of pocket. A friend of mine works in management for the Dominos Pizza places in this area. Their drivers have to carry at least a $100,000 liability policy (along with full coverage) on their vehicles.
With all of that noted, if I get my pizza delivered in good condition I will tip. That's the least I can do. There are times I have visited restaurants and chose not to tip, but only because I got really terrible service. On a couple occaisions I got my meal for free. One example, my friends and I were having breakfast at a Denny's in Mesquite, TX. My glass of ice water had a cockroach leg frozen in one of the cubes. I politely showed it to the manager and he comped our whole table.
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Jason Black
Phenomenal Film Handler
Posts: 1723
From: Myrtle Beach, SC, USA
Registered: Nov 2000
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posted 11-13-2004 10:44 AM
The reality is, you accepted a job that results in tips as part of your expected wages. I generally tip at least a dollar and whatever the coinage would be for a pizza. I simply do not believe in the 15-20% 'standard' for delivery service. I also have stopped eating at Sonic becuase they have closed their drive-thru window so that someone actually brings your food out to you in the drive thru line. In my opinion, this obligates one to tip the person bringing the food, as you woudl do if you pulled up to the parking spot and ordered. Not cool. Allow me to choose, dont' force it upon me. I will, and have, taken my business elsewhere based on this fact. Actually, Sam's is right behind Sonic. I now hit Sam's and get a huge hot dog with chili and a 44oz drink for $2.32! I didn't need those fries or tots to begin with...
When in any sit down eatery, I follow this rule... the server doesn't have complete control over the quality of my food nor the speed in which it comes out but they do have total control over my drink and if my glass goes empty the tip quickly diminishes. If a server is really good I'm not against a 25%+ tip but it's not assumed that I'm going to leave a tip. The server earns the tip.
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Scott Norwood
Film God
Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99
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posted 11-13-2004 10:48 AM
I am a cheap bastard, but I will always tip 15% in restaurants if the services is minimally competent, and up to 20% if the service is particularly good. (I don't order pizza.) I don't eat in restaurants particularly often, and I realize that most of the people who work in them are dependent upon tip income.
One practice which I have seen a couple of times in restaurants that really irks me involves waiters returning with change, but not returning the full amount. For example, if the bill is $18.75, and the customer gives the waiter a $20 bill, he might return with $1, rather than $1.25. Very tacky, and, with me at least, would result in a lower tip. Having said that, I can sort of understand why pizza drivers might have to do this, as they don't have a cash register full of change at their disposal and might not have the correct change for each order.
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