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This topic comprises 3 pages: 1 2 3
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Topic: Need a new router - suggestions?
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David Stambaugh
Film God
Posts: 4021
From: Eugene, Oregon
Registered: Jan 2002
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posted 01-14-2006 03:23 PM
Add another vote for NetGear.
Stay away from D-Link. Their customer support is the absolute worst. If you ever need a warranty replacement, be prepared to make several phone calls, costing you lots of your time, and then you have to return EVERY SINGLE PIECE that came with the original retail boxed item, including things like user manuals, mounting kits, and rubber feet. I returned a gig switch for replacement, got charged like $40 for the user manual, 4 rubber feet, and a wall-mount kit consisting of 2 light-duty plastic drywall anchors and 2 screws. We eventually "settled" that issue but I resolved NEVER to buy any other D-Link product as long as I live. I actually need to buy a wireless router soon, and the best price at Circuit City right now is a D-Link for like $30 after rebate. I will not buy it.
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Anslem Rayburn
Master Film Handler
Posts: 476
From: Yuma, AZ, USA
Registered: May 2002
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posted 01-14-2006 04:14 PM
Also avoid Belkin. I bought one and subsequently watched my DSL speed decrease by 75%. Tech support is non-existent, as I e-mailed them 2 days ago and have not heard back yet. Then I found on their site that they are having unsolvable problems with 10 different models. Their website has a link on the support page titled "EXPANDED NETWORKING REFUND AND OFFER" that states :
If you purchased, in the United States, a Belkin wireless networking product having any of the following product numbers F5D7000, F5D7010, F5D7050, F5D7230-4, F5D7001, F5D7011, F5D7231-4, F6D3230-4, F6D3010, and F6D3000 (“the Eligible Products”) and you believe that the data throughput rate you are obtaining is not what you expected, you may return your wireless router to Belkin for a refund of your purchase price. Here is how the offer works:
1. Return your Eligible Product or Eligible Products in working condition by uninsured first class U.S. Mail to Belkin at the following address: Belkin Corporation, 501 West Walnut Street, Compton, California 90220, Attn: Networking Offer.
2. Please include your receipt or other proof of purchase showing the price paid for each Eligible Product and your address where you want your refund sent.
3. Within six weeks of its receipt of the Eligible Product, Belkin will send you a refund of your actual purchase price plus your actual cost of uninsured first class U.S. Mail for shipping the Eligible Product to Belkin.
4. If you do not have your receipt or other reliable proof of purchase for the returned Eligible Product, Belkin will refund to you an amount equal to the average sale price of the particular Eligible Product along with your actual cost of uninsured first class U.S. Mail shipping.
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Daryl C. W. O'Shea
Film God
Posts: 3977
From: Midland Ontario Canada (where Panavision & IMAX lenses come from)
Registered: Jun 2002
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posted 01-14-2006 09:45 PM
In reality, they're all crap out of the box. Just about everything uses Broadcom processors and switches. A large majority use the same model Broadcom processors and switches.
The reliability of the device, like most any embedded OS device today, depends almost entirely on whose software people are less stupid. Unsurprisingly, I'm seeing major improvements in Linksys gear post Cisco takeover.
For this reason I have no faith in NetGear's software people. I've also yet to see a NetGear network card stand up to any serious load (two of the one's in the old film-tech.com servers used to crap out hourly). For a low cost network card the D-Link 538-TX is the best available. At about $5 I couldn't care less about a warranty, especially given that in over the 500+ I've used, not one has died. It's only aviablable in Canada though. In the US you have to settle for the almost as good 530-TX.
For reliability over cost applications, Intel or 3Com is the only option.
Anyway, bottom line is, buy one of routers listed on this page and install OpenWRT on it instead of putty up with the all-around crappy software that all of the vendors provide. If you don't want to go the OpenWRT route, find the (usually one) good firmware version the vendor provides. There's almost always one, and always lots of bad ones.
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