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Author Topic: Computer hub issue
Richard May
Phenomenal Film Handler

Posts: 1057
From: Floral Park, NY USA
Registered: Aug 2004


 - posted 11-29-2008 10:49 AM      Profile for Richard May   Email Richard May   Send New Private Message       Edit/Delete Post 
I don't know a lot about computers so this may be very simple. I have 2 PC's at home hooked up to the internet connection. There is only one output coming out of the cable modem so I bought a hub. The problem is it won't see both computers at the same time. If I use one, the other one will say limited or no conectivity. I have to reset the modem for the other one to work but then the first one loses it. What am I missing?

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Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 11-29-2008 10:57 AM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
Most likely, the cable "modem" ("bridge," really) is only recognizing the first hardware ("MAC") address that it "sees" when it boots. If your cable service does not support multiple computers, you will need to get a router to perform network address translation so that all of your network traffic appears to come from one source. Home-type routers are inexpensive and available at any computer store, Best Buy, office supply store, etc.

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Chris Slycord
Film God

Posts: 2986
From: 퍼항시, 경상푹도, South Korea
Registered: Mar 2007


 - posted 11-29-2008 11:20 AM      Profile for Chris Slycord   Email Chris Slycord   Send New Private Message       Edit/Delete Post 
A hub (or a switch as well) is for connecting multiple computers together into one local network; not for connecting multiple computers to an external network.

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Richard May
Phenomenal Film Handler

Posts: 1057
From: Floral Park, NY USA
Registered: Aug 2004


 - posted 11-29-2008 11:23 AM      Profile for Richard May   Email Richard May   Send New Private Message       Edit/Delete Post 
Thanks guys. I used a router before but it slowed down the speed . My cable provider even said that a router may do that.

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Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 11-29-2008 11:29 AM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
Well, the hub would work if the cable modem (bridge) were configured to recognize multiple computers (hardware addresses, actually). There is no reason why it couldn't, except that the cable company has (presumably) configured it not to do so.

There is no reason why a router should impose a performance limit on a typical home cable or DSL connection; most likely, something else was wrong.

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Adam Martin
I'm not even gonna point out the irony.

Posts: 3686
From: Dallas, TX
Registered: Nov 2000


 - posted 11-29-2008 12:12 PM      Profile for Adam Martin   Author's Homepage   Email Adam Martin       Edit/Delete Post 
quote: Scott Norwood
the cable company has (presumably) configured it not to do so
The cable company wants to charge you the monthly fee for each computer that accesses their service. Using a router makes all of the computers look like a single machine to the cable modem.

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 11-29-2008 12:58 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
quote: Chris Slycord
A hub (or a switch as well) is for connecting multiple computers together into one local network; not for connecting multiple computers to an external network.

Actually I have two servers here at home connected through a switch and then to my internet router.... works out fine with just a tiny bit of latency...

What kind of router were you using?

Mark

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Chris Slycord
Film God

Posts: 2986
From: 퍼항시, 경상푹도, South Korea
Registered: Mar 2007


 - posted 11-29-2008 01:34 PM      Profile for Chris Slycord   Email Chris Slycord   Send New Private Message       Edit/Delete Post 
quote: Mark Gulbrandsen
Actually I have two servers here at home connected through a switch and then to my internet router.... works out fine with just a tiny bit of latency...
I don't see how that changes what I said. A switch alone cannot connect a group of computers to an outside network (ie it can't route packets). Otherwise, it would be a router itself.

quote: Richard May
I used a router before but it slowed down the speed . My cable provider even said that a router may do that.
There are only a few ways that could happen

1) Your router just plain sucked and was somehow extremely slow (not as likely)
2) Your router had bad settings (more likely)
3) Your ISP has a policy against using routers and determined you were doing it and slowed you down

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Rick Raskin
Phenomenal Film Handler

Posts: 1100
From: Manassas Virginia
Registered: Jan 2003


 - posted 11-29-2008 02:28 PM      Profile for Rick Raskin   Email Rick Raskin   Send New Private Message       Edit/Delete Post 
Option 2 gets my vote.

Try a ping test by clicking Start -> run. Type "cmd <return>" in the open box and click OK. In the DOS window, type the command "ping www.film-tech.com [return]". I get average response time of 61ms and my throughput is fine for a 3Mb DSL connection.

Geek Note 1: I tried to edit out the HTML code for a URL but it didn't work.
Geek note 2: I know, Ping is intended for testing connectivity. Never the less, give it a shot.

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Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 11-29-2008 03:24 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
I've seen Option 1's do it as well - poor makes of routers..

If you also subscribe to Vonage and you wonder of sudden disconnects, a bad router does this as well since its slowing down trans connections.

dang, did 77ms with that 'ping' test ... using DSL 756k

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