|
|
Author
|
Topic: Can Multiple Cell Phones Share The Same Number
|
|
|
|
|
|
|
Frank Angel
Film God
Posts: 5305
From: Brooklyn NY USA
Registered: Dec 1999
|
posted 08-27-2009 12:17 PM
Scott, 90% of Verizon customer service people are half-wits and couldn't tell you how to flip open a flip phone if their lives depended on it. No matter what you ask, if they don't know the answer (or even marginally understand what you are talking about, they will just tell you it can't be done -- it's like talking to zombies). So just because one or two or ten of these hacks tell you it can't be done, means nothing. Even talking to the supervisors is no guarantee either -- they are barely any better than their underlings.
By now you probably have heard the incredibly frustrating call to Verizon trying to get 4 supervisors in a row to see the difference between .002 cents and .002 dollars. Verizon Idiots - Click on Original Full Length Recording These people must be brain dead. The guy who is trying to explain this has the patience of Job. I would have gone ballistic long before this guy.
Someone else posted this on that site -- how about this for frustrating"
I called them to ask them why I was dropping calls when my cell phone was showing me 5 points of signal. The conversation was like this: "Are you indoors sir?" "No, I am not, in fact, I am in the middle of a playground, no trees, no buildings nearby, 5 points of signal, and I am dropping calls... " -"Ok, this is what happens: when you try to walk through a door that is closed, you can't! it is the same for the airwaves... walls are closed doors to them" -"Yes, I know that. I am doing a PhD in EE so I probably do know that better than you. My point is that, right now, I have 5 points of signal, I am in the middle of a field, and I am dropping calls. My phone is 2 weeks old, so I doubt it is the phone, hence I want to know if you are making changes in my area" -"Sir, if you are indoors, we cannot guarantee anything" -"But when I drop the calls I am outdoors, hence your argument doesn't hold" -"Sir, I am sorry for the inconvenience. If you are outdoors you should have no problems" -"I know, that is why I am asking you why I am having them outdoors" -"I suggest you to go to a Verizon Wireless store, they can explain you better why you drop calls outdoors".
And so, I went to a Verizon Wireless store... the very same one where I bought my cell phone, and they tell me: "hmm.. This could be your phone. I am going to be honest with you, these phones are bad... buy a new one, a better one!" -"But I bought this one 2 weeks ago!!!" -"yes, but you can change it for something better!" -"So, are you telling me that you are selling phones that you know are going to fail, so people have to expend more money?" -"No... I am telling you that this model of phone is not really good, so you should change it to solve your problem" -"But you sold this phone 2 weeks ago. Furthermore, you are still selling it..." -"so, do you want to see a new model?" -"No, I want an answer... are you selling phones that you know are defective, and then suggesting people to buy another model? That is what you are telling me" -"But the other model is better, so you win" (by this time, since I was speaking louder and moving through the store, I had enough people looking already at the argument) -"So, you sold me this phone two weeks ago, now you are telling me this model is not good, you are not taking any responsibility whatsoever, and are asking me to change it, right?" -"sir, with a better phone you will not have that problem" -"Please, answer my question... did you tell me that this model is defective yes or no?" -"sir, with a different mod..." -"Yes or no?" -"It is not a good model, ok" -"And you are still selling it, right? is that the model you have there in display, and the one that this other person is choosing, right? (I pointed to one of the guys that was looking at the argument) is the same model?" -"Sir, with a diff..." -"Is it the same model, yes or no?" -"yes, but if you buy a diff..." -"Ok, so you are selling models that you know are defective, so you can sell another phone two weeks later..." (the guy that was going to buy that phone walked away from the store) -"do you want to discuss this privately in my office?" -"No, I have had enough from you". I left, I send a letter complaining, never got an answer. I cancelled my contract, had to pay the penalty fees, but much better than dealing with those incompetents.
| IP: Logged
|
|
|
|
|
|
|
|
|
All times are Central (GMT -6:00)
|
|
Powered by Infopop Corporation
UBB.classicTM
6.3.1.2
The Film-Tech Forums are designed for various members related to the cinema industry to express their opinions, viewpoints and testimonials on various products, services and events based upon speculation, personal knowledge and factual information through use, therefore all views represented here allow no liability upon the publishers of this web site and the owners of said views assume no liability for any ill will resulting from these postings. The posts made here are for educational as well as entertainment purposes and as such anyone viewing this portion of the website must accept these views as statements of the author of that opinion
and agrees to release the authors from any and all liability.
|