Opened a support ticket with Barco about this, but no response as of now, and I'm due back at the site for further troubleshooting today, so wondered if anyone else had run into this issue and had any thoughts.
Barco DP4K-32B with an ICP-D (the projector previously had an Alchemy in it, but was sold from a movie theater to a post house that needs 4K quad 3G-SDI, and Barco no longer sells TI ICPs, hence the ICP-D being in it) and a quad SDI card. I copied the .input files for the SDI card from a backup clone from another DP4K-P that had one. When 10-bit quad 4K input (which is what their edit system is sending) is selected, I see SYNC and SEL lights on all four inputs, but a black picture.
The ICP-D is on the current firmware version (1.2.1.13). According to the ICP-D manual, it does support this board:
image.png
But when I looked in the link decrypter status window in Communicator, the weirdassery started:
image.png
So it says "Marriage - OK" but also "Physical marriage tamper" ?! This doesn't make sense, and says to me that there is a firmware bug/problem affecting the interaction between the SDI card, the ICP-D, and the CCB. Also, I have a green tail light. On every previous occasion that I've encountered an Enigma with a dead battery in a Barco, the tail light has been red and errors registered in the global status window. And in any case, the content being played is unencrypted. At another post house I service, they have the quad SDI card with a dead Enigma and a red tail liight: it plays unencrypted video with no problems.
It also wouldn't let me download the ICP-D logs into a diagnostic package. It stalled at this point, and did the same thing after reseating the ICP-D and the SDI card, and rebooting:
image.png
I have a strong suspicion that despite the claim in the manual, the ICP-D does not actually support the quad card (maybe they only tested it with the dual one?), and that, if I can get hold of a TI ICP from somewhere, that will fix this projector. I just wondered if anyone else had encountered the same thing and knew if this is the case (or if there is another fix I'm not thinking of). Has anyone managed to get a quad SDI card in a Series 2 projector with an ICP-D working successfully?
Barco DP4K-32B with an ICP-D (the projector previously had an Alchemy in it, but was sold from a movie theater to a post house that needs 4K quad 3G-SDI, and Barco no longer sells TI ICPs, hence the ICP-D being in it) and a quad SDI card. I copied the .input files for the SDI card from a backup clone from another DP4K-P that had one. When 10-bit quad 4K input (which is what their edit system is sending) is selected, I see SYNC and SEL lights on all four inputs, but a black picture.
The ICP-D is on the current firmware version (1.2.1.13). According to the ICP-D manual, it does support this board:
image.png
But when I looked in the link decrypter status window in Communicator, the weirdassery started:
image.png
So it says "Marriage - OK" but also "Physical marriage tamper" ?! This doesn't make sense, and says to me that there is a firmware bug/problem affecting the interaction between the SDI card, the ICP-D, and the CCB. Also, I have a green tail light. On every previous occasion that I've encountered an Enigma with a dead battery in a Barco, the tail light has been red and errors registered in the global status window. And in any case, the content being played is unencrypted. At another post house I service, they have the quad SDI card with a dead Enigma and a red tail liight: it plays unencrypted video with no problems.
It also wouldn't let me download the ICP-D logs into a diagnostic package. It stalled at this point, and did the same thing after reseating the ICP-D and the SDI card, and rebooting:
image.png
I have a strong suspicion that despite the claim in the manual, the ICP-D does not actually support the quad card (maybe they only tested it with the dual one?), and that, if I can get hold of a TI ICP from somewhere, that will fix this projector. I just wondered if anyone else had encountered the same thing and knew if this is the case (or if there is another fix I'm not thinking of). Has anyone managed to get a quad SDI card in a Series 2 projector with an ICP-D working successfully?
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