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Firmware 13.0.4.23 for the Netgear M2450 "AV Line" switches is out, the release notes for which claim that it "fixes the issue where the switch reboots when you use the Q-Sys plugin." It doesn't explicitly state that it fixes the server error 500 (see post 270 above). I've now had the new firmware running on one system (that is not used over the weekends, hence my updating one switch last night as a tryout) for a little over 12 hours with the plugin active, and no errors so far; so that's a hopeful sign.
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Four days and no error 500 (or any other error, for that matter) has appeared:
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It's looking good that this firmware update has fixed the bug.Comment
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Okay...let's try this again. QDS 9.4.8 LTS has been released and should (really, it should) fix the Custom Voicing component's ability to not apply its crossover filters when the Q amps come out of standby.
Here are the bug fixes:
Resolved Known Issues- Audio: QIO devices no longer show "Missing" after a Core redundancy failover.
- Amplifiers: An issue that caused Custom Voicing in Low Pass Filters to be bypassed incorrectly has been resolved.
- Platform: Resolved the issue of the Loop Player suddenly experiencing an audio delay when clocked to GPS.
- Platform: The issue causing unexpected failovers and runtime engine crashes, as evidenced by the stacktraces has been resolved.
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I have checked QDS 9.4.8 LTS on three screens now and, thus far, the problem is fixed. Finally!Comment
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I've just discovered that Netgear AV switch firmware 13.0.4.23 breaks the DCIO-H, under some circumstances, at least:
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Rolled back to .19, and all was good.
The weird thing is that this is the second installation I've updated, almost identical to the first (three switches connected by 3 x gigabit copper LAGs; various Q-Sys devices, plus Visionary Solutions HDMI endpoints; Q-Sys 9.10.2 on both systems), and I had no problems with the first. However, the actual models of Netgear switch are not identical, and this is the only thing I can think of that could be causing this.Comment
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The DCIO/H was updated 2/2024 so units shipping after that date will have different hardware inside.
While I have not had any issue with DCIO connectivity (and I use low-rent TP-Link switches, TL-SG2428P and TL-SG2210MP). I will say when anything goes the least bit odd, network wise, the DCIO-H will, briefly, flash a "Compromised" notice. Note, we run redundant networks, just about 100% and these incidents have never reported an audio glitch/outage.
I suspect that there is more at play here than that is being presented.
Have you opened a case with Q-SYS?Comment
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