Doremi-several Miniproblems in report

[Alban Birch]

Hi

I've updated almost all our Doremis with the help of the detailed report. Everything went fine but I still have a few mini problems I would like to solve. There's nothing like a blank report
I
I'll start with the first one which is just cosmetic:
Our DCP2000s (black and silver) don't have the Chassis-SN registered. I can't fin the product name for these units, our Show-Vault had SV4-XXXXXX on the Sticker.

Cheers

[Jim Cassedy]

I don't know if this helps-

DCP2000_SNLocation.jpg
Or you can find it on the GUI:
DorimiGUI_SnLocation.jpg
Just as a note: I've worked with one DCP2000, that at some point had some major
upgrades done. The "Chassis Number" on the GUI did not match the one on the sticker
on the back. We were told to just get rid of the sticker and go with the number in the GUI.

[Images courtesy of DOLBY™ Labs]

[Dave Macaulay]

It's just read from a text file in /etc. Early production did not have that file and early software did not read or display it. It's easy to create the file as root.

[Alban Birch]

Thanks Jim
I know how to register the Chassis-SN and where to find it. It's not in the GUI because it's not registered. What I'm missing is the product name, DC3 in you example. I'll need to know what the different names for the different DCPs are.

My Wild guess would be:
DC1 black DCP2000
DC2 silver DCP2000
DC3 DCP2K4
correct me if I'm wrong

[Alban Birch]

@Dave
In which /etc directory is the chassis file?
I guess I'll try just entering the 6-Digit S/N and 1 Letter, without a Product-Name.

[Carsten Kurz]

It's in /etc/chassis

And I think the color is irrelevant. From what I see, DC is for DCP-2000 and DCP-2K4, the number is either for number of raid drives (3/4) or RU (3/4). SV is the same for ShowVault models. There have been SV3 models for certain markets, and SV3 would also be the correct chassis type for an IMB upgraded DC3 chassis.
Has anyone ever seen a DC1 or DC2 chassis number?

[Alban Birch]

So etc/chassis in root? Because I also have a doremi/etc/ ?
Carsten that makes totally sense with the product names. I’ll think I go that route, since I could always change it, if something goes wrong

[Carsten Kurz]

While the Dolby Log Analyzer may complain about an unset Chassis number, I think it is only for Illustrative purposes. I have never heard any real issues with it. If you contact Dorem/Dolby about issues in the log analyzer, they may sometimes want to know what type of machine this actually is, e.g. when dealing with the RAID, and they many initially want to look up that information in the log as well. I guess many IMB upgrades have been performed without an adjustment of the chassis number from DC to SV. But then other parts of the log will tell wether an IMB is installed.

[Alban Birch]

I think so too, as I stated in my initial post, it's only cosmetical.

Let's head to the next problem

Motherboard BIOS is not the current supported version.
The Link to the faq how to update it, doesn't work anymore. How risky is it anyway to update the BIOS?

[Carsten Kurz]

Can you check the current BIOS version? As far as I know, it's reasonably safe to update the BIOS. Much more than any other part of the server or projector.

[Frank Cox]

Unless I'm missing something here, why you want to fix it if it's not broken? If it's working and doing the job, why undertake any risk at all?

[Alban Birch]

Fot the moment it’s 1.1c Release date 10/06/2008 and it tells me that it should be 1.1c from 12/09/2010.
Frank you’re right, but what if this warning causes a major problem in the future?

[Alban Birch]

Concerning the S/N-issue, I logged in as root but can’t create a directory in /etc

[Carsten Kurz]

Did you do the remount with write permission thing? Otherwise, the partition is read-only.

[Alban Birch]

I tried creating it in the file manager. It let’s me create directories un doremi/etc/ but not in etc/