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AMC plex in Billings Montana closes mysteriously

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  • AMC plex in Billings Montana closes mysteriously

    The Billings Gazette had this article on their Facebook page today:

    A note on the website for AMC Classic Shiloh 14 at Shiloh Crossing announced that the theater currently is not open.

    "We apologize for the inconvenience, but this theatre is temporarily closed. Please continue to check back here for updates," the website states.

    Shiloh 14 is Billings' largest multiplex and the holiday season tends to be the busiest for movie theaters outside of summer. In fact, this past Thanksgiving weekend broke box office records with the release of "Moana 2." Previously, 2019's "Frozen II" was the most lucrative Thanksgiving weekend.

    Still, the Magic City has plenty of screens open for moviegoers. AMC Classic 10 Billings, next to Rimrock Mall, is running on normal hours. And Art House Cinema & Pub, with its newly remodeled theaters and new restaurant, and the Babcock Theatre just around the corner, are operating at full throttle.
    And that's all there is. In a classic example of stupidity, AMC isn't telling WHY the theater is closed, or how long they expect it to be closed. Rumors are now running rampant all over the internet -- the health inspector shut them down, they are out of everything, they have no staff, their internet doesn't work. No way to know if any of this is true.

    Then there are the Facebook comments on the article. Here is a representative sample from over 175 comments in the past couple hours since the article went up:
    Screenshot 2024-12-02 174533.png

    So this is the moviegoing environment in AMC Theaters??

    Into this stew, let's stir in this quote, which came in an email today from NATO:

    There is a lot of support in Hollywood for theatrical exhibition. At the same time, also perhaps not surprisingly, I heard skepticism about our industry... Paramount chief Brian Robbins was asked in an interview what one thing he would change about exhibition and he replied, “…I just wish that experience was more amazing than it is. That is their product. Our product is the movie. We sweat blood to make the movies. I wish theaters were a better experience.”

    This type of cynicism is not new, nor surprising, but it reflects an uninformed and myopic view of the exhibition business held by some in Hollywood. That is why the work you do every day, to re-invest in your theatres and to create the best possible experience for fans of all ages is so critical. That is why we work to highlight the re-investment and innovation taking place in theatres around the world each day.
    ^ ^ ^
    THIS RIGHT HERE is our problem as an industry. The industry at large, and NATO, thinks everything is hunky dory, where here we have just one example of one of the biggest exhibition companies providing a crap experience. This is not in some backwater town. This is the largest multiplex in the biggest city in Montana. I mean it's not LA, but it's still a good sized market.​

    We were overwhelmed last weekend too. But I knew it was going to happen, so we staffed up, ordered extra suppllies, had everyone come in to work early, and worked our butts off...and had the best weekend we've had in about five years. We had absolutely zero complaints from anyone.

    If NATO really wants to help the industry, they would copy this post, send it to whatever movers and shakers there are at AMC, and insist something is done about nonsense like this. Just crowing in the media about how you're going to repaint the walls is not enough.


    Last edited by Mike Blakesley; 12-02-2024, 10:36 PM.

  • #2
    Based upon those comments, I'm surprised people don't drive FROM Billings to your theatre. That's what I would do.

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    • #3
      Funny story: When Star Wars: The Force Awakens came out, we had the 10:00pm show the day before the opening date. My wife was working in Billings at that time. The theaters in Billings were all selling out, so she went out to the same theater mentioned above and started telling people we had seats available in Forsyth. (It's an 80-minute drive from Billings.) Probably about 10 or 15 people decided to make the drive and they all had a great time.

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      • #4
        I've had people drive literally several hundred miles to come here to see movies occasionally. I think it's because sometimes I'm the only theatre in Saskatchewan who's playing a particular movie.

        Sometimes I play stuff just because I find it interesting myself, and that sort of thing can draw a really unusual crowd from far flung places. Or nobody at all.

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        • #5
          Originally posted by Mike Blakesley View Post
          ... Probably about 10 or 15 people decided to make the drive and they all had a great time. ...
          See! That's the reason why they closed! You scooped all their customers!


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          • #6
            Weird thing about Billings...people who live there think it is a huge long drive to come here, but people here will drive to Billings at the drop of a hat to pick up some random item they want, or go see somebody. I have relatives in Billings who haven't been to Forsyth in decades. I tell them, the road is just as smooth either direction. I guess it's just the hassle of getting out of town with traffic and etc. that keeps them from wanting to go places. Here, "the freeway" is literally a two minute (or less) drive from anywhere in town.

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            • #7
              One of the two AMC's in Montgomery has shutdown for a week or so twice this year. Rumor has it (since I don't care enough to dig into it) that they had massive plumbing problems. No information on the AMC website, just no tickets for sale. We don really have a newspaper anymore, so no one around to find out what was happening.

              Looks like just closing without notice for a while is just AMC SOP.

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              • #8
                I remember when the Shilo was being built. But in all honesty, nothing about AMC ever surprises me at all. Mike's post from the Billing's Gazette pretty much sums up AMC...

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                • #9
                  It is looking more and more like a staffing/cleaning issue. KULR TV news did a story on it, with pictures. AMC is still not commenting. Apparently they are running with no ticket sellers -- concession people are selling tickets. I can see that working at a small theater but for a big multiplex like that, it seems horribly inefficient. I wonder why nobody wants to work there? Other places in Billings seem to be staffed up, although there are a lot of help wanted signs around.

                  https://www.kulr8.com/news/billings-...78e78a2d5.html

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                  • #11
                    Comes from nobody giving a rat.

                    Which is a shame.

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                    • #12
                      They have updated the news article with this comment:

                      "AMC Shiloh 14 is currently experiencing technical difficulties with a vital piece of equipment that connects the local carrier’s internet circuit to our internal network equipment, which prevents us from operating,” an AMC spokeswoman said in a statement.
                      So that sounds like, uh, a router? There's probably about a thousand of them in Billings that are a phone call away. Meanwhile the entire movie fanbase in Billings is saying the place is a filthy dump. So I wonder what the real story is.

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                      • #13
                        Originally posted by Mike Blakesley View Post
                        They have updated the news article with this comment:



                        So that sounds like, uh, a router? There's probably about a thousand of them in Billings that are a phone call away. Meanwhile the entire movie fanbase in Billings is saying the place is a filthy dump. So I wonder what the real story is.
                        I've definitely seen a Best Buy in Billings. Maybe the modem is the issue but that can be overnighted worst case.

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                        • #14
                          Originally posted by Mike Blakesley View Post
                          They have updated the news article with this comment:



                          So that sounds like, uh, a router? There's probably about a thousand of them in Billings that are a phone call away. Meanwhile the entire movie fanbase in Billings is saying the place is a filthy dump. So I wonder what the real story is.
                          I could see if their POS system required older DSL or cable modem hardware or something shutting them down. Esp if it is gear the carrier is responsible for.

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                          • #15
                            They reopened today.

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